Company

Question Guide

Question Guide
If you encounter problems in quality, service, products, etc., you can find solutions here.
Are you manufactory?
We manufacture rotary hammers and electric blowers, while other cordless tools are sourced from long-term partner factories.
Where is your factory?
Located in Taizhou city,Zhejiang province,specializing in rotary hammer production for over 10 years with strong supply chain support in the region.
What is the maximum impact energy of your rotary hammers?
Our rotary hammers deliver up to 3J impact energy, ideal for heavy-duty drilling.
Which countries do you primarily sell your products to? What markets do you serve? Do you offer OEM services?
We have customers from India,Thailand,Indonesia,Poland,Kazakhstan and UAE etc.We OEM for their own brands and we also have our own brand with “ETPOWER”.
Customization such like machine color, LOGO, color box and carton box etc.And ODM service, we can make special molds according to your needs.
What is MOQ for these tools?
Standard MOQ is 100pcs, trial orders are acceptable.Customised trademark or color sleeves need reach 500pcs.
What is your quality level?
Each unit undergoes a rigorous half-hour testing process before shipment. Quality is our top priority. The discount depends on your order quantity.
What is the lead time?
Standard orders take 30-45 days, expedited orders 15-20 days.
Ways of transportation.
Transportation options vary, including air, sea, and express courier services. We will determine the most efficient shipping method based on the order details and customer requirements.
Trading terms and payment terms
We accept various payment terms (T/T, L/C, etc.) and trade terms (FOB, CFR, CIF, EXW). Alibaba Trade Assurance orders are also welcome.
After service Guarantee
For bulk orders, we typically include complimentary spare parts based on order quantity.
Should any issues arise, our dedicated service team will provide full after-sales support to ensure complete resolution.

archie@cnxuli.com

+86-17816588178

+8617816588178